Whether your team needs help solving problems, improving efficiency, or writing amazing documentation, I can help.
Melissa Hubbell
Information architect
and technical writer
I am a high-achieving and driven information architect and technical writer. I write user-focused content that helps users do their jobs, not learn about a product. I can plan and organize anything, from a years-long initiative to a weeklong project.
I’ve worked for healthcare and financial software companies and am at my best in a fast-paced environment that welcomes innovation and creativity.
While I grew up in Massachusetts, I have called the Memphis, TN, area my home for the last 4 years. When I’m not working, I enjoy spending time with my family, baking, and traveling.
Want to learn more about how I can help your organization? Just keep reading.
I create lasting content models
I have written 90% of the content, including more than 30 guides, for 8 brand-new products.
To obtain the password for these writing samples, email me.
I plan projects that finish on time—or early
I have planned hundreds of releases, from patches to major releases. I also planned the migrations of more than 25 products, including over 130 guides, to a DITA-based content management system.
I build teams of experts
I have created and delivered dozens of presentations on topics ranging from information architecture, time management, clinical studies, DITA, high performance at work, and much more.
I improve everyone’s efficiency
I have written hundreds of articles, including how-tos and troubleshooting guidelines, which have improved the efficiency of my team and increased the independence of both new and existing employees.
I create training that gets users started quickly
I have written dozens of storyboards and scripts for both internal and external audiences.
